Help & Features
Everything you need to know about using Ferryman.
Getting Started
Ferryman automatically cross-posts your content from one social platform to others. Post once, reach your audience everywhere.
- Sign in with your X (Twitter) account
- Connect your other social accounts (Bluesky, Threads, Mastodon, Substack, etc.)
- Choose your origin platform (where you post) and target platforms (where to sync)
- Enable cross-posting in Settings
- Post on your origin platform — Ferryman handles the rest!
Connecting Platforms
Ferryman supports the following platforms:
- X (Twitter) — Sign in with OAuth
- Bluesky — Connect with your app password (not your main password)
- Threads — Connect via Meta OAuth
- Instagram — Connect via Meta OAuth
- Mastodon — Enter your instance URL and authorize
- LinkedIn — Connect via LinkedIn OAuth
- Facebook — Connect via Meta OAuth
- Substack — Connect with your
substack.sidsession cookie for Notes posting
You can connect or disconnect platforms at any time from the Settings page.
Cross-Posting Basics
Origin Platform: The platform where you create your posts. Ferryman monitors this platform for new content.
Target Platforms: The platforms where your posts get automatically shared. You can select multiple targets.
Ferryman syncs your posts automatically every few minutes. You can also trigger a manual sync from the Settings page.
Posting from Ferryman Create: When you compose a post on the Create page, it publishes only to the platforms you select there. It won't be picked up again and re-crossposted by your sync flows, even if you post to your origin platform.
Note: Some posts are handled specially to avoid duplicates. Replies are cross-posted only when they reply to your own post (self-threads); replies to other people are skipped. Quote posts are cross-posted only when you're quoting your own content that Ferryman has already cross-posted. Edited posts are cross-posted unless an earlier version was already cross-posted.
Post Limits
Ferryman has two types of posts with different limits:
Direct posts (from Ferryman Create)
| Plan | Limit |
|---|---|
| Free | 10 posts total (lifetime, shared with auto-sync) |
| Basic | Unlimited |
| Creator | Unlimited |
Auto-synced posts (from your origin platform)
| Plan | Limit |
|---|---|
| Free | 10 posts total (lifetime, shared with direct) |
| Basic | 3 per day |
| Creator | 10 per day |
Daily auto-sync limits reset at midnight UTC. Direct posts created from Ferryman are always unlimited for paid users.
Video Support
Video cross-posting is available on the Creator plan. Ferryman automatically converts videos for each platform's requirements.
Duration limits by platform:
- Bluesky: 3 minutes max
- Threads: 5 minutes max
- Substack Notes: uploaded to Substack's video pipeline
Videos longer than the platform limit will be skipped for that platform.
Promo Replies
Creator plan feature: Automatically attach a promotional reply to your cross-posted content.
Configure in Settings:
- Promo text: Your custom message (e.g., "Follow me on X for more!")
- Promo link: A URL to include in the reply
- Platforms: Choose which platforms show promo replies
Promo replies only appear on the last post in a thread, not every message. Substack Notes do not support promo replies.
Analytics
Paid plan feature: Track engagement across all your connected platforms in one place.
Analytics include:
- Likes, reposts, and replies per post
- Follower reach across platforms
- Trending content identification
- Historical engagement trends (7/30/90 days)
- Cumulative cross-post counter
Subscription Plans
| Feature | Free | Basic | Creator |
|---|---|---|---|
| Direct posts | 10 total | Unlimited | Unlimited |
| Auto-synced posts | 10 total | 3/day | 10/day |
| Sync from multiple platforms | — | — | Up to 3 |
| Video support | — | — | ✓ |
| Promo replies | — | — | ✓ |
| Analytics | — | ✓ | ✓ |
| Email notifications | — | — | ✓ |
Referrals
Share Ferryman with friends and earn rewards when they subscribe!
- Vanity URL: Claim a personal link like ferryman.io/yourname
- Tracking: See who signed up using your link
- Rewards: Earn credits when referred users upgrade to a paid plan
FAQ & Troubleshooting
Why wasn't my post cross-posted?
Posts may be skipped if they: contain #noferry, are replies, are edited posts, contain @mentions while mention cross-posting is disabled, exceed character limits, or if you've hit your daily auto-sync limit. Check the Posts page to see the skip reason.
How often does Ferryman sync?
Ferryman checks for new posts every few minutes automatically. You can also trigger a manual sync from Settings.
What happens to long posts?
Posts that exceed a platform's character limit are intelligently split into threads when the "Thread long posts" setting is enabled.
Can I cross-post sponsored content?
By default, posts with #ad or #BrandPartner are skipped. You can enable sponsored content cross-posting in Settings.
Do Instagram Trial Reels get cross-posted?
No. If Instagram returns a Reel as not shared to your feed, Ferryman treats it as a Trial Reel and skips it in video-to-video sync flows.
How do I disconnect a platform?
Go to Settings and click the disconnect button next to any connected platform.
What if I need more help?
Email us at support@ferryman.io or reach out on X @ferrymanio and we'll be happy to help.